Shipping and returns

Available products will be shipped within one business day after order receipt.

Shipping & Returns

The sturdy cardboard packaging is carefully and environmentally friendly sealed with adhesive tape and can be recycled by type.

Shipping is preferably with DHL (Germany and neighboring countries) or FedEx (overseas). In exceptional cases also with other companies. Always in an insured package with tracking number. For shipments outside the EU, costs for customs, taxes, and fees may be incurred that are not paid by us or invoiced by us. These must be paid by the recipient directly to the relevant customs or tax authorities.

Because we care about the environment, we ship as much as possible with DHL’s climate-friendly GoGreen option. Shipments with an order value of less than €150 will be sent by the cheapest route.