eddy-rucksand

Cancellation policy

Right of withdrawal of the consumer

Right of withdrawal of the consumer

You have the right to cancel this contract within fourteen days without giving any reason. The period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods. To exercise your right of withdrawal, you must inform us (EDDYCAM eK, Attn: Mr. Edlef Wienen, Winkelerstr. 54, 65366 Geisenheim, Tel.: +49 (0) 67 22/9 44 33 31, Fax: + 49 (0) 67 22/9 44 33 39, E-Mail: info@eddycam.com) by means of a clear declaration (e.g. a letter or e-mail sent by post) about your decision to withdraw from this contract. You can use the attached Use model withdrawal form, which, however, is not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

EDDYCAM eK
Mr. Edlef Wienen
Winkelerstr. 54
65366 Geisenheim
info@eddycam.com

Consequences

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us ), without delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the direct costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to your handling the goods in a way that is not necessary for the inspection of the condition, properties and functioning of the goods.

Your EDDYCAM Team

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