Privacy policy

Everything you need to know about our privacy policy

The protection of your privacy is important to us!

We would like to inform you about the measures and principles applied in the data processing of this website.

A distinction is made between access data and personal data. When using our website, access data is generally collected and stored automatically, while personal data is only collected and processed on a voluntary basis and with your consent.

By agreeing to the following privacy policy, you consent to EDDYCAM collecting, processing and using your personal data in accordance with data protection laws and the following provisions.

1. responsible body

If you wish to object to the collection, processing or use of your data by EDDYCAM in accordance with the following data protection provisions as a whole or for individual measures, please send your objection by e-mail, fax or letter to: EDDYCAM eK

Edlef Wienen
Winkeler Str. 54
65366 Geisenheim
Fax: +49 (0) 67 22/9 44 33 39

2. personal data

Personal data is information with which you can be identified. As a rule, this is your name and address. The use of our website is generally possible without providing personal data.

Personal data is only collected and used on our website if and insofar as this is necessary for the performance of the associated services. By filling out the offered input fields, you automatically give us your consent to store, process and use your personal data. In the context of our customer service, the data and information submitted will only be passed on to employees of the company or to companies commissioned by us to assist us in answering your questions and concerns. A transfer of personal data to other third parties is excluded. There is no sale or rental of data.

Your personal data will be deleted if there are no legal retention obligations and you have asserted a claim for deletion, the data is no longer required to fulfill the purpose for which it was stored, or its storage is inadmissible for other legal reasons.

Personal data is collected in the following areas of our website:

2.1 online store

When creating an account or placing an order without an account in our online store, it is necessary to provide personal data. Any customer data will only be collected, processed, stored and used in connection with the processing of the order. In addition, this data may be passed on to affiliated companies (e.g. transport service providers) for the purpose of order processing.

2.2 Newsletter

With your consent, you can subscribe to our newsletter.

2.3 Contact form

When using the contact form, title, first and last name, e-mail address and a message are required. The collected data is used exclusively for the purpose of communication and is sent as an unencrypted e-mail to our customer service.

2.4 Use of the blog function

You can post public comments on our blog, where we publish various articles on topics related to our products. Your comment will be published with the post with your given username. We recommend using a pseudonym instead of your real name. The specification of a user name and an e-mail address is required, all other information is voluntary. If you leave a comment, we continue to store your IP address, which we delete after one week. The storage is necessary for us to be able to defend ourselves against liability claims in the event of a possible publication of illegal content. We need your e-mail address so that we can contact you if a third party objects to your comment as illegal. The legal basis is Art. 6 para. 1 p. 1 lit. b and f GDPR. Comments are not reviewed prior to publication. We reserve the right to delete comments if third parties object to them as illegal.

3. cookies

Accepting cookies is not a prerequisite for visiting our website. However, we would like to point out that if you deactivate cookies, you may not be able to use all the functions of this website to their full extent.

Cookies are small files that are stored by your browser on your hard drive and contain certain settings and data for exchange with our website. A distinction is made between two types of cookies:
Session cookies are active from the first visit to a page on our website until you close your browser. Permanent or temporary cookies are stored on your hard drive for an extended period of time or indefinitely.

Cookies are used on our site in the following areas, among others:

  • Account
  • Order process
  • Language selection

You can prevent cookies from being stored by adjusting your browser settings accordingly. Please refer to the operating instructions of your browser for details on how this works.

4. web statistics

4.1 Log dtaeias

Every time you access the content of our website, access data about this process is automatically stored in a log file on our provider’s server.
Each record consists of:

  • IP address of your computer
  • Port number used by your browser to access this website
  • the address of the last visited page from which you followed a link to the current page (referrer URL)
  • Name of the browser software (name, version number, language set, operating system used).
  • List of file types accepted by the browser
  • In addition, the browser can also provide information about which character sets it understands
  • The exact timestamp of the access to this page

The stored access data is evaluated exclusively for statistical purposes and to improve the online offer. An assignment to a specific person does not take place and is not possible for us. The data will be treated confidentially, will not be passed on to third parties and will not be merged with other data sources.

4.2 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plugin available at the following link: https ://

This website uses the IP anonymization function of Google Analytics. Together with a concluded contract for commissioned data processing with Google as well as your option to install the browser add-on to deactivate Google Analytics, the current requirements of the German data protection authorities for the data protection-compliant use of Google Analytics are complied with .

You can find more information at (general information about Google Analytics and data protection).

5. Facebook, Twitter and social media plugins

Instead of social media plugins, we only set links to the corresponding share pages of the social media providers. No data is exchanged or stored with the providers at any time.

6. right to information

You have the right at any time to request information free of charge about the data stored about you, its origin and recipient and the purpose of storage. Likewise, you can revoke your consent to the storage of personal data at any time. You also have the right to have your stored data changed, blocked or deleted. In this case, please contact our responsible office indicated above.

7. links to external websites

Our website contains links to external websites. However, we have no influence on compliance with data protection regulations by their operators. As a provider, we are responsible for our own content in accordance with general laws. A distinction must be made between our content and the content of other providers to which we link. We assume no responsibility for third-party content that is made accessible for use via corresponding links. For illegal, incorrect or incomplete contents as well as damages resulting from the use or non-use of this information, only the provider of the linked page is liable.

Do you have any questions or requests?

Your trust is important to us.

We would therefore like to answer your questions about the processing of your personal data at any time. Further suggestions on the subject of data protection are also very important to us and are always welcome. If you have any questions that are not answered by this privacy policy or if you would like more detailed information on a specific point, we will be happy to help you. In this case, simply contact us via the contact form or the address provided.

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