Privacy policy

Everything you need to know about our privacy policy

Protecting your privacy is important to us!

We would like to inform you about the measures and principles used in data processing on this website.

A distinction is made between access data and personal data. When using our website, access data is generally automatically collected and stored, while personal data is only collected and processed on a voluntary basis and with your consent.

By agreeing to the following data protection declaration, you agree that EDDYCAM collects, processes and uses your personal data in compliance with data protection laws and the following provisions.

1. Responsible body

If you wish to object to the collection, processing or use of your data by EDDYCAM in accordance with the following data protection regulations, either as a whole or for individual measures, please send your objection by e-mail, fax or letter to: EDDYCAM eK

Noble Vienna
Winkeler Str. 54
65366 Geisenheim
Fax: +49 (0) 67 22/9 44 33 39

2. Personal data

Personal data is information with which you can be identified. Usually this is your name and address. Our website can generally be used without providing any personal data.

Personal data is only collected and used on our website if and to the extent that this is necessary for the performance of the associated services. By filling out the input fields offered, you automatically give us your consent to store, process and use your personal data. As part of our customer service, the transmitted data and information are only passed on to employees of the company or to companies commissioned by us who support us in answering your questions and concerns. A transfer of personal data to other third parties is excluded. There is no sale or rental of data.

Your personal data will be deleted if there are no legal storage obligations and you have asserted a claim for deletion, the data is no longer required to fulfill the purpose for which it was stored or its storage is inadmissible for other legal reasons.

Personal data is collected in the following areas of our website:

2.1 online store

When creating an account or placing an order without an account in our online shop, it is necessary to provide personal data. Any customer data is only collected, processed, stored and used in connection with the processing of the order. In addition, this data can be passed on to affiliated companies (e.g. transport service providers) for the purpose of order processing.

2.2 Newsletter

With your consent, you can subscribe to our newsletter.

2.3 Contact Form

When using the contact form, title, first and last name, e-mail address and a message are required. The data collected is used exclusively for the purpose of communication and is sent to our customer service as an unencrypted e-mail.

2.4 Use of the blog function

You can make public comments on our blog, where we publish various articles on topics related to our products. Your comment will be published with the post with your specified username. We recommend using a pseudonym instead of your real name. It is necessary to provide a user name and an email address, all other information is voluntary. If you leave a comment, we will continue to store your IP address, which we will delete after one week. The storage is necessary for us in order to be able to defend ourselves against liability claims in the event of a possible publication of illegal content. We need your e-mail address so that we can contact you if a third party should object to your comment as being illegal. The legal basis is Article 6 Paragraph 1 Sentence 1 lit. b and f GDPR. Comments are not reviewed prior to publication. We reserve the right to delete comments if third parties claim they are unlawful.

3. Cookies

Accepting cookies is not a requirement for visiting our website. however, we would like to point out that if you deactivate cookies, you may not be able to use all the functions of this website to their full extent.

Cookies are small files that are stored on your hard drive by your browser and that contain certain settings and data to be exchanged with our website. A distinction is made between two types of cookies:
Session cookies are active from the first time you visit a page on our website until you close your browser. Permanent or temporary cookies are stored on your hard drive for a longer period of time or indefinitely.

Cookies are used on our site in the following areas, among others:

  • Account
  • Ordering Process
  • language selection

You can prevent the storage of cookies by adjusting your browser settings accordingly. How this works in detail can be found in the operating instructions for your browser.

4. Web statistics

4.1 Log files

Every time the content of our website is accessed, access data about this process is automatically saved in a log file on our provider's server.
Each record consists of:

  • IP address of your computer
  • Port number used by your browser to access this website
  • the address of the last page you visited from which you followed a link to the current page (referrer URL)
  • Name of the browser software (name, version number, language set, operating system used)
  • List of file types accepted by the browser
  • In addition, the browser can also provide information about which character sets it understands
  • The exact timestamp of access to this page

The stored access data is evaluated exclusively for statistical purposes and to improve the online offer. An assignment to a specific person does not take place and is not possible for us. The data will be treated confidentially, not passed on to third parties and not merged with other data sources.

4.2 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you can if applicable not use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link :

This website uses the Google Analytics IP anonymization function. Together with a concluded contract for order data processing with Google and your option to install the browser add-on to deactivate Google Analytics, the current requirements of the German data protection authorities for the data protection-compliant use of Google Analytics are complied with.

For more information, see (general information about Google Analytics and privacy).

5. Facebook, Twitter and social media plugins

Instead of social media plugins, we only set links to the corresponding share pages of the social media providers. At no time is data exchanged or stored with the providers.

6. right

You have the right at any time, upon request and free of charge, to receive information about the data stored about you, its origin and recipient, as well as the purpose of storage. You can also revoke your consent to the storage of personal data at any time. You also have the right to have your stored data changed, blocked or deleted. In this case, please contact our responsible office specified above.

7. Links to external websites

Our website contains links to external websites. However, we have no influence on compliance with data protection regulations by their operators. As a provider, we are responsible for our own content in accordance with general legislation. A distinction must be made here between our content and the content of other providers to which we link. We assume no responsibility for third-party content that is made accessible for use via appropriate links. The provider of the page to which reference was made is solely liable for illegal, incorrect or incomplete content and damage resulting from the use or non-use of this information.

Do you have any questions or requests?

Your trust is important to us.

We would therefore like to answer your questions about the processing of your personal data at any time. Other suggestions on the subject of data protection are also very important to us and always welcome. If you have any questions that this data protection declaration could not answer or if you would like more detailed information on a point, we will be happy to help you. In this case, simply contact us using the contact form or the address provided.