Shipping & returns

Available products are dispatched within one working day after receipt of order.

The sturdy cardboard packaging is carefully and environmentally-friendly sealed with adhesive tape and can be recycled according to type.

Shipping is preferably done with DHL (Germany and neighboring countries) or FedEx (overseas). In exceptional cases also with other companies. Always in an insured package with a tracking number for shipment tracking. Because we care about the environment, we ship with DHL's climate-friendly GoGreen option as far as possible. Shipments with an order value of less than € 99 will be sent in the cheapest way for EDDYCAM.

Find out how we prepare our EDDYCAM straps for shipment:
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Shipping rate
Europe
Order value from € 99
 
Express shipping
Country
 Shipping with:
 
Costs
Germany
DHL
  
-
-
Belgium
DHL
0,00 €
2-3 working days
Denmark
DHL
0,00 €
2-3 working days
Finland
DHL / FedEx
0,00 €
2-4 working days
France
DHL
0,00 €
2-3 working days
Great Britain
FedEx
0,00 €
2-4 working days
Italy
DHL / FedEx
0,00 €
2-4 working days
Luxembourg
DHL
0,00 €
2-3 working days
Netherlands
DHL
0,00 €
2-3 working days
Norway
FedEx
0,00 €
2-3 working days
Austria
DHL
0,00 €
2-3 working days
Poland
DHL
0,00 €
2-4 working days
Sweden
DHL / FedEx
0,00 €
2-3 working days
Switzerland
DHL
0,00 €
2-4 working days
Slovakia
DHL
0,00 €
2-4 working days
Spain
DHL
0,00 €
2-4 working days
Czech Republic
DHL
0,00 €
2-4 working days
Hungary
DHL
0,00 €
2-4 working days
World
Order value from € 99
Shipping with:
Express shipping
Costs
Delivery time
Australia
FedEx
0,00 €
3-6 working days
India
FedEx
0,00 €
3-5 working days
Japan
FedEx
0,00 €
3-5 working days
Canada
FedEx
0,00 €
2-4 working days
New Zealand
FedEx
0,00 €
3-6 working days
Russia
DHL / FedEx
0,00 €
4-10 working days
Singapore,
FedEx
0,00 €
3-6 working days
South Korea
FedEx
0,00 €
3-6 working days
All other countries
DHL / FedEx
0,00 €
5-14 working days
Returns & Refunds

We grant a 14-day right of return after receipt of the goods. The postage costs for returns are to be borne by the sender.

Return address:

EDDYCAM eK / Retoure / Winkeler Str. 54/65366 Geisenheim / Germany