Privacy Policy

The protection of your privacy is important to us, which is why we would like to inform you which measures and principles are used in the data processing of this website.

A distinction is made between access data and personal data. Access data is automatically collected and saved when you use our website in general, whereas personal data is only saved and processed on a voluntary basis and with your permission.

By agreeing to the following data protection declaration, you consent to EDDYCAM collecting, processing and using your personal data in compliance with data protection laws and the following provisions.

1. Responsible body

If you want to object to the collection, processing or use of your data by EDDYCAM in accordance with the following data protection provisions in whole or for individual measures, please send your objection by email, fax or letter to:

EDDYCAM eK
Noble Vienna
Winkeler Str. 54
65366 Geisenheim
Fax: +49 (0) 67 22/9 44 33 39
Email: datenschutz@eddycam.com

2. Personal data

Personal data is information that enables you to be identified. Typically this is your name and address. In principle, our website can be used without disclosing personal data.

Personal data is only collected and used on our website if and to the extent that it is necessary for the execution of the associated services. By filling out the input fields offered, you automatically give us permission to store, process and use your personal data. As part of our customer service, the transmitted data and information will only be forwarded to company employees or to companies engaged by us who support us in answering your questions and concerns. A transfer of personal data to other third parties is excluded. There is no sale or rental of data.

Your personal data will be deleted unless there are statutory retention requirements and if you have asserted a claim for deletion, if the data is no longer required to fulfill the purpose for which it was stored or if its storage is not permitted for other legal reasons.

Personal data is collected in the following areas of our website:

2.1 online shop

When creating an account or placing an order without an account in our online shop, it is necessary to enter personal data. Any customer data is only collected, processed, stored and used in connection with the processing of the order. Furthermore, this data can be passed on to affiliated companies (e.g. transport service providers) for the purpose of order processing.

2.2 Newsletter

With your consent, you can subscribe to our newsletter.

2.3 Contact form

If you use the contact form, your title, first and last name, email address and a message are required. The data collected is used exclusively for the purpose of communication and sent to our customer service as an unencrypted email.

2.4 Use of the blog function

You can make public comments on our blog, where we publish various articles on topics relating to our products. Your comment will be published with the post with your specified username. We recommend using a pseudonym instead of your real name. The specification of a user name and email address is required, all other information is voluntary. If you leave a comment, we will continue to save your IP address, which we will delete after one week. The storage is necessary for us in order to be able to defend ourselves against liability claims in cases of a possible publication of illegal content. We need your email address so that we can contact you if a third party should object to your comment as illegal. The legal basis is Article 6 Paragraph 1 Sentence 1 lit. b and f GDPR. Comments are not checked before publication. We reserve the right to delete comments if third parties complain that they are illegal.

3. Cookies

Accepting cookies is not a prerequisite for visiting our website. However, we would like to point out that if you deactivate cookies, you may not be able to use all the functions of this website to their full extent.

Cookies are small files that are stored on your hard drive by your browser and contain certain settings and data for exchange with our website. A distinction is made between two types of cookies:
Session cookies are active from the first time you visit a page on our website until you close your browser. Permanent or temporary cookies are stored on your hard drive for a longer period of time or indefinitely.

Cookies are used on our site in the following areas, among others:

  • Account
  • Ordering Process
  • Language selection

You can prevent cookies from being saved by adjusting your browser settings accordingly. Please refer to the operating instructions for your browser to find out how this works in detail.

4. Web statistics

4.1 Log files

Every time the content of our website is accessed, access data about this process is automatically saved in a log file on our provider's server.
Each data record consists of:

  • IP address of your computer
  • Port number used by your browser to access this website
  • the address of the page you last visited, from where you followed a link to the current page (referrer URL)
  • Name of the browser software (name, version number, set language, operating system used)
  • List of file types accepted by the browser
  • In addition, the browser can also provide information on the character sets it understands
  • The exact timestamp of when this page was accessed

The stored access data are evaluated exclusively for statistical purposes and to improve the online offer. An assignment to a specific person does not take place and is not possible for us. The data will be treated confidentially, not passed on to third parties and not merged with other data sources.

4.2 Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out, however, that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de.

This website uses the IP anonymization function of Google Analytics. Together with a concluded contract for order data processing with Google as well as your option to install the browser add-on to deactivate Google Analytics, the current requirements of the German data protection authorities for the data protection-compliant use of Google Analytics are complied with.

For more information, see https://www.google.com/intl/de/analytics/privacyoverview.html (general information about Google Analytics and privacy).

5. Facebook, Twitter and social media plugins

Instead of social media plugins, we only set links to the corresponding share pages of the social media providers. At no time will data be exchanged or saved with the providers.

6. right

You have the right at any time, upon request and free of charge, to receive information about the data stored about you, its origin and recipient, as well as the purpose of storage. You can also revoke your consent to the storage of personal data at any time. You also have the right to have your stored data changed, blocked or deleted. In this case, please contact our responsible office specified above.

7. Links to external websites

Our website contains links to external websites. However, we have no influence on compliance with data protection regulations on the part of their operators. As a provider, we are responsible for our own content in accordance with general laws. A distinction must be made here between our content and content provided by other providers to which we are linked. We assume no responsibility for third-party content that is made accessible for use via corresponding links. The provider of the website referred to is solely liable for illegal, incorrect or incomplete content as well as damage resulting from the use or non-use of this information.

Do you have any questions or requests?

Your trust is important to us. We would therefore like to answer your questions about the processing of your personal data at any time. Further suggestions on the subject of data protection are also very important to us and welcome at any time. If you have any questions that this data protection declaration could not answer or if you would like more detailed information on a particular point, we will be happy to help you. In this case, simply contact us using the contact form or the address provided.