Terms & Conditions

I. General part

1. Scope

These general terms and conditions apply exclusively to all e-commerce transactions with our customers from our EDDYCAM shop.

2nd participant

As a provider, we only conclude e-commerce contracts with natural persons domiciled in the Federal Republic of Germany and neighboring countries who have unlimited legal capacity and have reached the age of 18, as well as with legal persons domiciled in the Federal Republic of Germany. If the offer of a participant who does not belong to this group was accidentally accepted by us, we are entitled to withdraw from the contract with the customer until the contract has been fully fulfilled by both parties, unless the contract is already void or ineffective for other reasons.

3. Conclusion of Contract

The contract is only concluded when we accept the customer order or the customer order. The customer waives the right to a declaration of acceptance. We accept the contract offer with a confirmation by e-mail or at the latest by sending the ordered goods. When ordering several goods, there are separate and mutually independent offers to conclude several sales contracts for each individual goods ordered. If we discover that individual goods are exceptionally no longer available, we will only accept the contract offers with regard to the available or deliverable goods. If offers are not accepted, we will notify the customer immediately by e-mail to the e-mail address given.

4st Prize

All prices in our EDDYCAM shop include VAT. The customer pays the stated amount in EURO. The prices stated in the WebShop are only valid for orders there (e-commerce prices) at the time of the order. In addition, there are the respective shipping costs.

Privacy Policy

We guarantee that the customer data arising on the occasion of orders is only collected, processed, stored and used in connection with the processing of the order. We will only pass on our customer data to affiliated companies for order processing and we will also pass this data protection clause on to these companies. If the customer does not want data to be used for the aforementioned purposes, he is entitled to object to this use at any time in writing or by email.

6. Contact person / availability

We can be reached in writing at any time for all customer concerns at the address given in the EDDYCAM shop.

7. Choice of law

German law applies exclusively to the legal relationships between us and our customers.

8. Miscellaneous

The customer has no right to offset or withhold payment, unless the claim is undisputed or has been legally established by a court. The place of performance for payments is our place of business. If individual provisions of this contract should not be legally effective in whole or in part or should later lose their legal effectiveness, this shall not affect the validity of the rest of the contract. The same applies if the contract shows a loophole not foreseen by the parties.

9. Liability

We are not liable for damage that we, our representatives or vicarious agents have caused through simple negligence. This limitation of liability does not apply to damage resulting from injury to life, limb or health, from breach of essential contractual obligations or the lack of warranted properties. Liability under the Product Liability Act remains unaffected.

10. Information about online dispute resolution

The EU Commission has provided an internet platform for the online settlement of disputes (so-called "OS platform"). The OS platform is intended to serve as a point of contact for the out-of-court settlement of disputes relating to contractual obligations arising from online sales contracts. The OS platform can be reached under the following link: https://ec.europa.eu/consumers/odr

II. Special conditions for the purchase of goods

1. Subject matter of the contract

The customer orders goods offered online in the EDDYCAM shop. When ordering goods, we accept this purchase offer if the goods are available and can be delivered. We will inform you of the acceptance of the contract by e-mail and send the ordered goods to the customer (sale by mail order). In addition to the conditions of the general part, these special conditions apply to the purchase of goods:

2. Right of withdrawal of the consumer

You have the right to cancel this contract within fourteen days without giving any reason. The period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. In order to exercise your right of withdrawal, you must inform us (EDDYCAM eK, Revocation, Winkeler Str. 54, 65366 Geisenheim, Tel .: +49 (0) 67 22/9 44 33 31, Fax: +49 (0) 67 22/9 44 33 39, e-mail: info@eddycam.com) by means of a clear declaration (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Winkeler Str. 54
65366 Geisenheim

Consequences If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

End of withdrawal
Your EDDYCAM team

3. delivery

The goods are delivered by sending them to the shipping costs in our offer and to addresses in Germany and other countries.

4. pay

Payment is made in advance. Should we be able to offer you other payment methods, you will find a reference to this in the "Payment" section or in the shopping cart when selecting the payment methods.

5. Default

In the event of default, we will charge the statutory default interest and reminder costs of EUR 3,00 per reminder.

6. Retention of Title

We reserve ownership of all goods that are delivered by us to a customer until the final and full payment for these goods has been received.

7. Warranty

The warranty for defects is 2 years from the date of the invoice.

8. Limitation for used items

Any liability claims for damage (Section I.9) become statute-barred in the statutory period.